Question 1

How often should my office be cleaned?

Accepted Answer

Most offices are cleaned 3–5 nights per week. High-traffic buildings, medical, and food service usually clean nightly, while smaller offices may clean 1–2x weekly. We&rsquo;ll recommend a cadence based on your headcount, foot traffic, and industry.

Question 2

Do you provide the cleaning supplies?

Accepted Answer

Yes — we bring all equipment, chemicals, and supplies. We can also stock consumables (paper products, soap, liners) at cost as an add-on so your team never runs out.

Question 3

Are you licensed and insured?

Accepted Answer

Fully licensed, bonded, and insured. Certificates of insurance are provided on request and updated automatically for every property in our portfolio.

Question 4

Can you clean after business hours?

Accepted Answer

Absolutely. Most of our cleaning happens in the evening or overnight so your team walks into a spotless space every morning. Daytime, weekend, and split-shift schedules are also available.

Question 5

Do you customize cleaning plans?

Accepted Answer

Every plan is custom. We walk your facility, understand your standards, and write a scope of work matched to your building — never a one-size-fits-all template.

Question 6

How do estimates work?

Accepted Answer

Quotes are free and typically returned within one business day. We&rsquo;ll ask about square footage, hours, and scope, then schedule a walk-through when needed. Pricing is transparent — no hidden fees.

Question 7

What if something isn&rsquo;t right?

Accepted Answer

We&rsquo;ll fix it. Our satisfaction guarantee means if something falls short, we come back — quickly, at no charge — and adjust our process so it doesn&rsquo;t happen again.

Question 8

Are your cleaners background checked?

Accepted Answer

Yes. Every team member is background checked, uniformed, and trained on our protocols and your building-specific requirements before they ever step onsite.

Frequently asked questions.